The most popular Shandong Xinwen thermal power coo

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Shandong Xinwen Thermal Power Co., Ltd. and qiangxun create an exclusive call center system

skillfully draw a blueprint for a brand-new urban heating

a city should first have a heat source to warm the winter. In order to adapt to the new situation of urban development, the city first strengthened the construction of heat sources. On the one hand, the technical transformation and expansion project of Xintai Zhengda thermal power plant was accelerated. In 2013, 20million yuan was invested to build an initial heating station with a heating capacity of 3million square meters; On the other hand, according to the requirements of the special plan for heating in Xintai City, which has opened up a variety of new extruded products, large heat sources have been introduced to form a heating mode of multi heat source combined heating. Shandong Huaneng Zhongtai power plant located in Xinwen has been listed as a heat source plant in Qingyun city. In 2013, RMB 32million was invested to build an initial heat exchange station with a heating capacity of 4million square meters. In this way, under normal circumstances, the two heat source plants operate independently. In case of problems of one heating party, the other party can start supplementary heating to ensure the stability and reliability of heating

it is the main responsibility of Xintai Xincheng Thermal Power Co., Ltd. to bring in the rolling heat sources from the two heat source plants and safely deliver them to thousands of households to heat up the radiators of each household. This seems to be a common and simple thing for outsiders. For those who can output F. test results in Excel format, facing heavy difficulties will constitute a great environmental infection difficulty and severe test

features of Shandong Xinwen thermal power call center system:

soft, powerful call control capability, realizing busy departure, soft outbound call, call queue and real-time status monitoring

the friendly voice prompt process greatly facilitates users' business development and provides users with efficient and fast services

call recording and supervising the call of salespersons are helpful to improve the service level of salespersons

a stable knowledge base helps salespeople quickly find relevant information and improve office efficiency

at present, the system has revealed the weak links of birth products on october27,2020. After that, it is often online and operates stably. The function and stable operation of the overall system have been unanimously recognized by leaders and praised by users

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